Below is a list of common refrigerator problems that customers report before a technician visits for troubleshooting and repair.
Water leakages
- Leakage of water onto the bottom shelf of the fridge every 1-2 weeks
- Leaking water on the floor below the fridge
- Water pool accumulating under the vegetable drawers
- Leaking water from inside the fridge and underneath. Leaving a brown stain on the hardwood floor
- The water is not draining properly
Refrigerator issues
- Refrigerator is showing an error message and when it’s plugged in it sounds like it’s struggling to operate
- Fridge motor is running but the compressor is not cooling
- Frost build-up that didn’t used to happen in the past.
- The fridge is not cooling properly, even after adjusting the temperature
- Items in the fridge keep freezing, even on the very low setting
- The freezer is cooling while the bottom unit is not cooling at all
- The fan inside the fridge is not working
- Was freezing the food in the fridge (even when lowered the temperature), but now no longer works
Strange sounds
- The fridge is making clicking sounds
- Every once in a while the fridge makes a knocking sound
- Fridge makes strange noises – popping sounds, humming noise, etc
- Refrigerator is making a lout sound, like a truck driving outside
- It turns on and off and there’s a clicking noise
- Fridge is not cooling and there is a clicking sound every few minutes coming from the back
- Fridge working but loud clunking noise when cooling cycle ends
- Roughly every 30 minutes or so it sounds like a motor is turning on inside the fridge. It is very loud, and then fades out within 10 seconds
Freezer issues
- The freezer has completely defrosted
- The temperature is not maintaining (going up and down)
- The thermostat looks like its broken
Ice dispenser is not working
- The water in the ice dispenser is not working
- Ice maker doesn’t dispense ice – nothing comes out
- Water filter is new and has been changed this week but still not working
External issues
- The door hinge part is worn out and broke apart
- The door can’t close anymore
- Freezer door pops open when closing the refrigerator